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Frequently Asked Questions

Course Related

Can I seek advice from a faculty member before I register for the course?
You may reach out to us at iss-blendedlearning@nus.edu.sg. and we will be happy to connect you with the course manager.
What is the typical class size?
The class size varies for each course.
How do I find the courses?
You may click here for the list of courses available.
When is the last day to register for course?
Registration will close 7 days prior to the start of the course.
How do I register for a course?
On each course page, you will find a 'Register' button and will be directed to a log in page. Once you have created an account, you will be able to register and pay for the course.
How do I access the course materials?
You will receive an email from us one week before the course commences. The login information to the learning platform will be sent to the same email you used to register for the course. If you did not receive an email, please reach out to us at iss-adminsupport@nus.edu.sg.
What are the payment methods available?
Any registration of a course will only be confirmed upon receipt of full payment by NUS-ISS. Payment of course fees should be received by NUS-ISS one week prior to any course commencement.

Payment of course fees constitutes acceptance of the terms and conditions herein.
Payment can be made via:
  • Credit card
  • Debit card
  • Paynow (for participants who are residing in Singapore)
How will I know if my payment is successful?
Once you have registered and successfully made the payment for the course, you would receive a payment confirmation email as well as the receipt. If you do not receive the receipt, please reach out to us at iss-adminsupport@nus.edu.sg.
Will I be able to change course with the same course fees after I have made payment?
Yes, but it is subjected to seat availability and pre-requisites (if any).
What is the refund policy?
Please refer to Terms & Conditions for the refund policy.
Can I display the badges on my resume or social media accounts?
We are working hard to bring digital accreditions to you.
Can skills future credit be use to offset the course fee?
SkillsFuture Credit cannot be used to offset the course fee.